Effective Date: 24/03/2026

Welcome to Made by Semesta.
These Terms & Conditions govern your access to and use of our website, as well as any purchase of products offered under SEME by Semesta.

By visiting our website or placing an order, you agree to be bound by the terms set out below. If you do not agree with these Terms, we kindly ask that you refrain from using this website.

1. About Made by Semesta

Made by Semesta is the official platform representing our brand ecosystem, including fashion products offered under SEME by Semesta.

Throughout these Terms, “we,” “our,” and “us” refer to Made by Semesta / SEME by Semesta, and “you” refers to any visitor, customer, or user of this website.

2. Use of the Website

By using this website, you confirm that:

• you are using the website for lawful purposes only

• the information you provide is accurate, current, and complete

• you will not misuse, interfere with, or attempt to disrupt the website, its functionality, or its security

We reserve the right to restrict access, refuse service, or cancel orders if we reasonably believe that a user has violated these Terms.

3. Product Information

We make every effort to present our products as accurately and thoughtfully as possible, including their descriptions, materials, colors, and measurements.

However, please note that:

• colors may appear slightly different depending on lighting, photography, and individual screen settings

• measurements may include small tolerances due to the nature of garment production

• styling presentation may vary slightly in real-life wear

Such minor variations do not constitute defects.

4. Product Availability

All products are subject to availability.

We reserve the right to:

• modify, update, or discontinue products at any time

• limit quantities per order

• refuse or cancel orders where stock is unavailable

If an item becomes unavailable after an order has been placed and paid for, we will contact you and arrange the appropriate resolution, including a refund where applicable.

5. Pricing

All prices shown on the website are listed in [IDR], unless otherwise stated.

We reserve the right to adjust prices at any time without prior notice. In the event of a pricing error, we reserve the right to cancel or refuse any affected order and will notify you accordingly.

Unless expressly stated otherwise, listed prices do not include:

• shipping fees

• customs duties

• import taxes

• destination-related charges

These costs, where applicable, remain the responsibility of the customer.

6. Orders

Once an order is placed, you will receive confirmation through the contact details provided. This confirmation acknowledges receipt of your order, but does not yet constitute final acceptance.

We reserve the right to refuse or cancel any order in circumstances including, but not limited to:

• product unavailability

• incomplete or inaccurate customer information

• payment issues

• suspected unauthorized or fraudulent transactions

• shipping limitations to certain destinations

Where an order is cancelled after payment has been completed, the applicable refund will be processed in accordance with our policies.

7. Payment

We accept payment methods made available at checkout.

By completing a purchase, you confirm that:

• the payment method used is valid and authorized

• all payment information provided is accurate

• the transaction is lawful and made by you or with your authorization

Orders will only proceed once full payment has been received and successfully verified.

8. Shipping and Delivery

All shipping and delivery matters are governed by our Shipping & Delivery Policy.

By placing an order through this website, you acknowledge and agree to that policy, including processing timelines, delivery estimates, customs responsibility, and courier-related limitations.

9. Returns, Refunds, and Exchanges

All return, refund, and exchange requests are governed by our Return & Refund Policy.

By making a purchase, you acknowledge that you have read and agreed to the terms of that policy, including eligibility, exclusions, and claim procedures.

10. Intellectual Property

All content on this website, including but not limited to:

• logos

• product names

• written copy

• product descriptions

• images

• graphics

• branding assets

• website layout and visual presentation

is the intellectual property of Made by Semesta / SEME by Semesta and may not be copied, reproduced, republished, distributed, modified, or used without prior written permission.

11. Reviews, Feedback, and Submissions

If you submit reviews, comments, testimonials, suggestions, or other materials to us, you agree that we may use such content for customer service, website presentation, or marketing purposes, unless otherwise agreed in writing.

We reserve the right to remove, edit, or decline to publish any content that is unlawful, misleading, offensive, or inconsistent with our brand values.

12. Limitation of Liability

To the fullest extent permitted by law, Made by Semesta shall not be liable for any indirect, incidental, consequential, or special damages arising from:

• the use of or inability to use this website

• temporary interruptions or technical issues

• inaccuracies in product presentation or content

• courier delays or third-party delivery issues

• misuse of products after delivery

Our maximum liability in connection with any product purchased through this website shall not exceed the amount paid by the customer for the relevant product.

13. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Indonesia.

Any dispute arising from the use of this website or purchase of products shall be handled in accordance with applicable Indonesian law, unless mandatory consumer protection law requires otherwise.

15. Contact

For questions regarding these Terms & Conditions, please contact us at:

Made by Semesta / SEME by Semesta
Email: info@madebysemesta.com
WhatsApp: +62 877 1730 1543
Website: www.madebysemesta.com